1. Information We Collect
We may collect the following types of information when you interact with our Website:

Personal Information: This includes any information you voluntarily provide to us, such as your name, email address, phone number, mailing address, and payment information (for purchases). We collect this information when you fill out forms, request information, or make purchases.

Non-Personal Information: This includes information automatically collected through your use of the Website, such as your IP address, browser type, operating system, and information about how you interact with our Website (e.g., pages visited, time spent on the site).

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interaction with the Website. This information helps us improve the user experience and allows us to offer a more personalized experience. You can choose to disable cookies in your browser settings, though this may affect the functionality of the Website.

2. How We Use Your Information
We may use the information we collect for the following purposes:

• To process transactions, fulfill orders, and deliver products or services;
• To respond to your inquiries, requests, or questions;
• To improve our Website, products, and services;
• To send you promotional materials, newsletters, or other information (you may opt-out at any time);
• To analyze and understand how users interact with the Website;
• To comply with legal obligations.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and hosting services.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring party.

4. Security of Your Information
We take reasonable steps to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Choices
You have the following rights regarding your personal information:

Access and Correction: You may request access to or correction of any personal information we hold about you.
Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
Cookie Preferences: You can control the use of cookies through your browser settings.

6. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Urban Floors. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 407-212-1668.